Privacy Policy
Last Updated: January 2026 • Your Privacy Matters
We never sell, rent, or trade your personal information, contact numbers, or ID verification documents to third-party advertisers. Your data is encrypted and strictly protected.
1. Information We Collect
We collect information necessary to verify your identity and facilitate safe bookings, including your name, email, phone number, city, pincode, government ID (Aadhaar/PAN for verification), and liveness selfie.
2. How We Use Your Information
Your data is used solely to verify user identity, process escrow wallet transactions, send SOS helpline alerts, and maintain platform security.
3. Data Encryption & Storage
All sensitive profile data and credentials are transmitted using 256-bit SSL encryption and stored in secure Firebase Google Cloud data centers with strict access control.
4. User Rights & Account Deletion
You have the right to request access to your personal data or request complete account deletion at any time by contacting support@livoraconnect.com.